Software-as-a-Service Providers

Companies are focusing on core competencies and are increasingly outsourcing their IT assets, including applications hosting. Moreover, with Web 2.0 and SOA architectures, applications are increasingly provided as a service through the Internet. More and more, Software-as-a-Service (SaaS) Providers need to deliver applications or Web services with the best possible performance levels to their customers, whether they are end-users or large enterprises. But managing a shared WAN access can be a challenging task for any SaaS Provider trying to guarantee performances and customize services.

With Streamcore Data Center solutions, SaaS Providers can offer new personalized visibility, monitoring and performance control services to their customers. Management and provisioning features are all aimed at simplifying configuration tasks and making change management easy, whether the SaaS provider needs to manage a few hundred or thousands of customers.

Streamcore enables SaaS Providers to offer value-added services:

• Premium Services with SLA - If the SaaS providers’ WAN access links are shared between several customers, the Advanced QoS feature guarantees a minimum bandwidth for premium business customers. The ABBA engine ensures fair service between end-users.

• Application Performance Visibility Per Customer, via Real-time monitoring and Reporting features.

SaaS Providers delivering applications or Web services to enterprise over the Internet can also offer services based on Internet solutions deployed at the customer's premise:

• Application QoE Control - The Advanced QoS feature gives priority to SaaS providers' applications over other types of Internet traffic.